dbh88 Privacy Policy

This Privacy Policy ("Policy") is issued by dbh88 ("we", "us", "platform") and applies to all users ("you", "member") of dbh88.cam. When you visit our website, create an account, or use any of our services, the terms of this Policy apply to you.

dbh88 believes that personal privacy is a fundamental right. We are committed to protecting your information and collect only what is strictly necessary to improve our services. Please read this Policy carefully — continued use of the platform means you have agreed to its terms.

1 What Information We Collect

dbh88 collects only the information that is strictly necessary to provide our services, manage accounts, and ensure security. The types of information we collect are as follows:

1.1 Personal Identification Information

• Full name (in Bengali or English)
• Date of birth (for age verification — only those aged 21 or above may register)
• Valid email address
• Residential address
• National ID card or passport number (when identity verification is required)

1.2 Financial Information

• bKash, Nagad, Rocket, or Upay account number (for transaction processing)
• Bank account details (for bank transfers)
• Deposit and withdrawal history

1.3 Technical Information

• IP address and device identifier
• Browser type and operating system
• Connection duration and usage patterns
• Cookies and session data (see Section 6 for more details)

1.4 Betting and Gaming Activity

• Betting history and preferred game information
• Win and loss records
• Bonus and promotion usage history

2 Purpose of Data Use

dbh88 uses the information collected for the following legitimate purposes:

2.1 Service Delivery and Operations

We need your information to create and manage your account, process deposits and withdrawals, and ensure gaming services run smoothly. Relevant financial information is processed for transactions carried out through bKash, Nagad, Rocket, and Upay.

2.2 Identity and Age Verification

Our platform is for individuals aged 21 and above only. We verify your identity as part of the KYC process. This helps protect minors and prevent fraud.

2.3 Security and Fraud Prevention

We analyse technical information to maintain platform security, detect suspicious transactions, and prevent account hacking or any other unauthorised activity.

2.4 Customer Support

Our 24/7 live chat support team assists you in Bengali. We need your information to resolve your issues and maintain a history of previous complaints.

2.5 Responsible Gaming Program

By monitoring your gaming patterns, we can identify problematic behaviour and, where needed, recommend that you use responsible gaming tools.

2.6 Promotions and Offers

With your consent, we may send you relevant bonus offers and promotional messages based on your preferences and activity. You may request to stop receiving these communications at any time.

3 Data Sharing and Disclosure

dbh88 never sells your personal information to third parties. However, information may be shared in the following limited circumstances:

3.1 Service Provider Partners

We use trusted third-party services for payment processing (bKash, Nagad, Rocket, Upay), identity verification, and technical infrastructure management. These partners receive only the information necessary for their specific tasks and operate under strict confidentiality agreements.

3.2 Legal Obligations

We may be required to provide information in response to a lawful request from a government or law enforcement authority under applicable laws in Bangladesh. In such cases, we provide only the minimum information necessary.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets involving dbh88's business operations, user data may be transferred. The new operator will be required to follow the same privacy standards.

4 Data Security Measures

dbh88 applies internationally recognised technical and organisational measures to protect your information:

4.1 Encryption Technology

Our website uses the latest SSL/TLS encryption technology. All data exchanged between your browser and our servers is encrypted, so no third party can read it.

4.2 Secure Servers

Your information is stored in secure data centres accessible only to authorised personnel. Regular security audits and updates are carried out.

4.3 Access Controls

Our staff are given access only to the information required for their specific role. All staff are bound by confidentiality agreements and receive regular training.

4.4 Data Breach Response

In the event of a data breach, we will notify affected users as quickly as possible and take remedial action. Our incident response plan is kept ready at all times.

5 Data Retention Period

dbh88 retains your information only for as long as it is necessary or legally required:

• Information for active accounts is retained for as long as the account remains active.
• Financial transaction records are retained after account closure for the applicable legal period.
• Identity verification documents are kept for a defined period in accordance with regulatory requirements.
• After the specified period, data is securely deleted or anonymised.

Contact our support team for more details about data retention periods.

6 Cookie Policy

Our website uses cookies and similar technologies. Cookies are small text files stored in your browser.

6.1 Essential Cookies

These cookies are essential for the core functions of the website — such as maintaining login sessions and ensuring security. Without them, the site will not work properly.

6.2 Functional Cookies

These cookies are used to remember your language preference, login status, and personalised settings.

6.3 Analytics Cookies

We collect analytics data to improve the quality of our services — such as which pages are visited most or where users encounter difficulties.

6.4 Cookie Controls

You can accept or reject cookies through your browser settings. However, disabling essential cookies may prevent you from using certain features of the site.

7 Your Rights and Choices

dbh88 believes you should have full control over your own data. You may exercise the following rights:

7.1 Right to Access

You have the right to know what information we hold about you. Upon request, we will provide you with a summary of your data within a reasonable time.

7.2 Right to Rectification

If any information stored in your account is incorrect or incomplete, you may request that it be corrected.

7.3 Right to Erasure

After closing your account and fulfilling any legal obligations, you may request that remaining data be deleted. However, we are required to retain certain information for a specified period due to regulatory requirements.

7.4 Right to Object to Processing

If you have objections to marketing communications or to a particular method of data processing, you may let us know and we will consider your request.

7.5 Withdrawal of Marketing Communications

You may stop receiving promotional emails and offers at any time. To do so, contact our support team.

8 Protection of Minors

dbh88 is an adult gaming platform. Our services are for individuals aged 21 and above only. We do not knowingly collect any information from minors.

Age verification during registration is mandatory. If we become aware that a person under the age of 21 has created an account, we will immediately close that account and delete all associated information.

If you have any concerns regarding a minor, please inform us at [email protected].

9 Changes to the Policy

dbh88 may update this Privacy Policy from time to time. When changes are made:

• The "Last Updated" date at the top of the Policy will change.
• For significant changes, we will notify you by email.
• Continued use of the platform after changes have been made means you have accepted the new policy.
• We will display a notice on the site before any significant changes take effect.

We recommend that you review this page regularly.

10 Contact and Complaints Resolution

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us. We take your concerns seriously and will try to respond as quickly as possible.